Customs Taxation and Post Office

Decree Law 1.804/80 on imports makes it CLEAR that every Brazilian has the right to import products up to $50 USD (United States Dollars) without any taxation. The vast majority of our products are WELL BELOW this value, not generating any customs issues of this nature.

In some cases, the "Tax Problems" status is related to ICMS Protocol 021/2011, which requires the collection of ICMS in the destination state (UF) of the various signatory states. It is held at SEFAZ and will only be released after bureaucratic processes. If your product is taxed, please contact us so we can assist and TRY to minimize the tax charge.

If the charge is unavoidable and no other recourse can prevent its payment, it will be the responsibility of the final consumer!

We ask you to continue monitoring the delivery status using our tracking tool. When it is released, we will request priority. We apologize for the inconvenience caused.